bx66 Privacy Policy: How We Handle Your Information
bx66 is committed to handling your personal information with care — from the moment you open an account through every transaction you make using bKash, Bank Transfer or other supported payment routes. This policy explains exactly what data we collect, how we use it, and what choices you have, with access subject to your local law and eligible regions.
Account data protection
bKash and Bank Transfer context
Your right to review records
Bangladesh-region eligibility applies
POLICY POSTURE EXPLAINED
What Data We Collect and Why We Hold It
When you register on bx66, we collect the information you supply directly: your name, contact details, account credentials and any payment reference data linked to your wallet or Bank Transfer activity. If you use bKash to fund your account, we record the transaction reference and amount for reconciliation purposes — we do not store your bKash PIN or full mobile banking credentials. We also collect device and session data automatically: browser type, IP address, pages visited and the time you spend in each section of the site. This helps us understand how the account flow is working and where the experience breaks down on mobile. We hold this data only as long as it is necessary for the purpose it was collected — account management, transaction records, fraud prevention and regulatory compliance where local law and eligible regions require it. You can ask us to review what we hold at any time through the support routes shown further down this page. We do not sell your personal data to third parties for marketing purposes.
bKash transaction reference
Bank Transfer record
Account login history
Device and session log
Support contact record
SCOPE AND BOUNDARIES
Where This Policy Applies and What It Covers
This privacy policy covers data collected and processed directly by bx66 through its site and account system. It does not extend to third-party services you reach through links or payment gateways we integrate with. Each scope area below sets out what falls inside or outside our responsibility so you know exactly where our obligations begin and end.
Account Access
All data you submit during registration, login and account management is covered by this policy. This includes email, password hashes, account preferences and any identity verification documents you upload. We process this data to keep your account secure and functional.
Transactions
Payment references linked to bKash deposits and Bank Transfer activity are recorded in our system for account reconciliation and dispute resolution. We process transaction metadata, not raw wallet credentials. Your bank or mobile wallet provider holds its own separate data under its own policy.
Site Content and Cookies
When you browse the lobby, load game pages or navigate the sportsbook, we collect session and cookie data. This helps us keep your login state active and understand which sections you visit. You can manage cookie preferences through your browser settings at any time.
Third-Party Services
Game content from our studio partners and payment gateways operate under their own privacy frameworks. We share only the minimum data needed for those services to function. We are not responsible for how those third parties handle data once it leaves our system.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
Your account gives you direct access to several data-related actions without needing to contact us first. Inside the account settings section, you can review the personal details we hold on file, update your contact information and change your login credentials. If you notice an error in your account profile — a name spelling, an old email address or an outdated phone number — you can correct most of these directly from the settings page. For records that are not editable from the front end, such as historical transaction logs or archived identity documents, you can raise a formal data request through our support route. We will acknowledge your request and respond through the same channel. Eligibility to exercise certain rights may depend on your local law and the region from which you are accessing the account. We do not restrict reasonable data requests without a documented reason.
Review Your Records
Open the account settings page to see the personal details we currently hold. Transaction history is available under the wallet section, showing each bKash or Bank Transfer entry with its reference and status.
Correct Account Details
Edit your name, email and contact number directly from the profile section. If a field is locked and you believe it holds incorrect information, submit a correction request through the support chat or email route.
Raise a Data Question
If you want to know what specific data we hold about you, how long we keep it or whether it has been shared with a third party, contact us through the published support channel and we will respond with a clear written answer.
Request Data Removal
You can request deletion of your personal data when it is no longer required for a legitimate purpose. Requests are reviewed against our retention obligations under applicable local law before we confirm or explain any limitation.
REACH OUR POLICY TEAM
How to Contact Us About This Policy
If you have a question about how bx66 handles your data, the fastest route is through the support options published on the site. We handle privacy questions through the same channels as account support — there is no separate desk. Use the route that suits you: live chat for a quick clarification, email if you need a written record of the response.
Live Chat
Open the chat icon from any page while logged in. Describe your privacy question and the agent will either answer directly or escalate it to the account team for a formal written response.
Email Support
Send your data or privacy question to the support email address shown in the site's contact section. Include your registered account email so we can verify your identity before sharing any account-level information.
Account Settings Route
For straightforward corrections — contact number, email address, display name — go directly to your account settings page. Changes take effect immediately and appear in your profile without needing agent involvement.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, Security and Retention
bx66 applies standard security measures to the data held in your account — encrypted storage for credentials, access controls that restrict which internal systems can read personal records, and session tokens that expire after inactivity. We use cookies to keep the site functional across your visit: session cookies are deleted when you close the browser, while preference cookies persist until you clear them or change your browser settings. Data retention periods vary by data type: account credentials are held as long as your account is active, transaction records are kept for the period required by applicable local law, and support conversation logs are retained for a reasonable period to handle follow-up queries.
Encrypted Credentials
Your login password is stored in hashed form — we cannot read it, and our support agents will never ask for it. bKash and Bank Transfer references are stored as transaction identifiers, not as raw payment credentials.
Cookie Management
Session cookies keep your login state active while you browse the lobby or sportsbook. You can block or delete non-essential cookies through your browser settings at any time without losing your account access.
Retention and Deletion
We keep your data only as long as needed: active account data while your account is open, transaction records for the period local law requires, and closed-account data for the minimum period needed to resolve disputes or comply with applicable obligations.
Policy Updates
When we update this policy, we publish the revised version on this page and note the change date at the top. Continued use of the account after an update means you have had the opportunity to review the changes.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Your Privacy on bx66
These are the questions we hear most often from account holders about how their data is managed. If your question is not answered here, reach us through live chat or the support email address shown on the contact page.
Does bx66 share my personal data with third parties?
We share data only where it is necessary for the account to function — for example, a payment reference passed to a payment gateway when you use bKash or Bank Transfer. We do not sell your personal data to advertisers or unrelated third parties.
Can I see all the data bx66 holds about me?
Your account settings page shows your profile information and transaction history. For a complete data summary including archived records, submit a written request through our support email. We will verify your identity and respond through the same channel.
How long does bx66 keep my account data after I close my account?
Closed-account data is retained for the minimum period required by applicable local law and to resolve any pending disputes. After that period, personal data is deleted or anonymised. The exact retention period depends on your local law and eligible region.
What happens to my bKash deposit records?
Each bKash deposit generates a transaction reference in our system. We keep this reference for reconciliation and dispute resolution. We do not store your bKash PIN or full mobile banking details — only the transaction identifier and amount.
How do I update incorrect information in my account profile?
Open the account settings section while logged in. Most fields — email, contact number, display name — can be edited directly. If a field is locked, contact our support team via live chat or email to submit a correction request with your account details.
Does this privacy policy apply if I access the site from outside Bangladesh?
This policy covers data processed by bx66 regardless of where you connect from. However, your ability to access and use the account depends on local law and eligible regions. Reviewing this policy does not confer eligibility to use the service in a restricted region.
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